Group Aftersales Performance & Operations Manager

Inchcape · United Kingdom, United Kingdom, United Kingdom

Location
United Kingdom
Job Type
Full-time
Posted
July 12, 2026

Job Description

Location: UK or any Europe & Africa market where Inchcape has an established presence 
Contract Type: Full-time

Are you looking to play a key role in shaping aftersales performance across a global organisation?


Join Inchcape Group Functions, part of Inchcape’s global network. In this role, you will support the development and execution of Inchcape’s global aftersales strategy, helping drive operational excellence, performance improvement and data-driven decision making across our markets. Working closely with regional and market teams, you will lead global performance reporting, identify opportunities for growth and optimisation, and support the deployment of best practices that enhance customer experience and business performance.


What you'll do

  • Own the global aftersales KPI framework and reporting cadence, providing insights and performance reviews to regional and executive stakeholders.

  • De...
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