Job Description
Role Overview
Senior individual contributor responsible for building and scaling Freshworks' GSI partnership programme across India-headquartered global SIs. This is a build role; the foundation does not exist at scale. You will establish it.
Responsibilities
Own the GSI partnership strategy for TCS, Wipro, Infosys, Tech Mahindra, HCL, Capgemini India, and LTIMindtree
Define and execute joint GTM plans aligned to Freshworks ITSM, ITAM, CX, and ESM product lines
Build GSI practice development programmes — enablement, certification, solution plays, and co-sell motions
Drive partner-sourced and partner-influenced ARR pipeline across EMEA, APAC, and India geographies
Negotiate commercial frameworks including resale, referral, and services attach economics
Establish exec-level relationships at VP and C-suite within each named GSI account
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