Guest Relations Associate

AccorHotel · Vijayawada, Andhra Pradesh, India

Location
Vijayawada
Job Type
full-time
Posted
June 11, 2026

Job Description

Job Description

  • Greet guests with warmth and professionalism, ensuring a positive first impression
  • Respond promptly to guest queries and concerns, resolving issues in a timely and efficient manner with empathy and active listening
  • Provide supportive guidance to reception team members to foster a collaborative work environment
  • Maintain accurate front-office logs, shift reports, and comprehensive records of guest information, bookings, and special requests
  • Coordinate with housekeeping, maintenance, and other departments to address operational needs and resolve day-to-day issuesRemain flexible and willing to work extended hours or shifts as needed to support hotel operationsAdapt to changing priorities and handle multiple tasks simultaneously with composure

Qualifications

 

  • Bachelor's degree in Hospitality Management, Tourism, Business Administration, or related field
  • Previous experience in g...

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