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Guest Relations Manager

COREcruitment · Taufkirchen, Bavaria, Germany

Location
Taufkirchen
Job Type
Full-Time
Posted
June 04, 2026

Job Description

Guest Relations Manager

alary: €48.000 - €51.000

Start: ASAP

Languages: German - English - Fluent

I am looking for aGuest RelationsManager who truly loves to go the extra mile, thinks creatively, and genuinely enjoys making people feel welcome and cared for.

This role is ideal for a junior Front Office Manager from the luxury hotel segment who wants to specialise in guest experience while growing their leadership skills.

Key Responsibilities

  • Act as the main point of contact for guests throughout their stay, proactively engaging with them in the lobby, at check-in and during their stay to ensure they feel recognised, valued and at home.
  • Anticipate guest needs, think out of the box to create personalised touches, and coordinate special arrangements (VIP amenities, celebrations, surprises, last-minute requests).
  • Manage and resolve guest complaints and issues with empathy, confidence and a solu...

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