Guest Relations Officer (Part-timer) (HighHouse/NOVA)

OUE Restaurants Pte Ltd · Singapore, Singapore, Singapore

Location
Singapore
Job Type
Part time
Posted
July 10, 2026

Job Description

  • Understand each guest’s needs and preferences to provide personalized service.
  • Coordinate reservation requests with the team.
  • Contribute to the smooth and efficient running of the guest experience journey.
  • Establishes and maintains positive customer contact at the restaurant/club.
  • Recognizing VIP and regular guests.
  • Communicates guest’s comments to the Guest Relations Managers.
  • Actively seek feedback from guests to identify areas of improvement.
  • Communicates with management, Guest Relations Team, and Service Team on customer needs, comments, or incidents.
  • Responsible for the general upkeep of the restaurant/clubs and facilities – identifying them to ensure all VIPs and guests are being always provided the best experience.
  • Identify VIP bookings to ensure that these are flagged with the operations team so that special requests and arrangements can be made by the relevant person.
  • Performs all other ad...

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