GUEST RELATIONS OFFICER

intmedia pte. ltd. · singapore, singapore, Singapore

Location
singapore
Job Type
Full-time
Posted
July 11, 2026

Job Description

Key Responsibilities

  • Welcome clients warmly and provide a professional first impression of the Company.
  • Meet clients at the designated MRT station or agreed meeting point and escort them safely to the outlet.
  • Contact clients prior to their appointment to confirm arrival time and provide directions where necessary.
  • Assist clients with wayfinding and ensure they arrive at the outlet in a timely manner.
  • Provide basic information about the Company's services, promotions, and facilities when required.
  • Ensure a smooth and pleasant customer experience from arrival until handover to the outlet team.
  • Coordinate closely with outlet staff regarding client arrivals, appointments, and any special requests.
  • Monitor appointment schedules and promptly communicate any delays or changes to the outlet.
  • Assist with customer registration, queue management, and appointment coordination wh...

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