Job Description
Overview
The MSCI Global Client Service team sits within the Client Coverage organization and is composed of experienced professionals who provide first-tier support across MSCI's full product suite including Index, Analytics, Real Assets, Sustainability & Climate, and Private Capital Solutions. Team members directly assist institutional clients via phone and email, responding to detailed questions on products, methodology, and data, while delivering both reactive support and proactive client servicing to drive satisfaction and retention. The team serves MSCI's institutional client base through a combination of phone, email, and in-person engagement, working in close partnership with Sales, Consultants, and Key Account Managers to support retention, renewals, and client satisfaction across the globe.
Role Overview
As Head of Client Service, APAC, you will lead the regional team across key APAC markets. You will report to the Global Head of Client Servi...