Health Technician (Dietetic)

Summary This Health Technician position is located in the Nutrition & Food Service (NFS) at the VA Sierra Nevada Health Care System, Reno, NV. The incumbent performs routine duties that require exceptional customer service, computer skills, proper phone etiquette, proficiency in special food service and therapeutic diet procedures, a broad knowledge of routine modified diets, combinations of diet modifications and knowledge of Commercial Off the Shelf (COTS) Dietetics software and required functions. Responsibilities Major duties include but are limited to: Utilizes a computer to enter and retrieve basic information; Utilizes dietetic software programs to retrieve diet orders, recipes, and menu and inventory data; Prints and assembles packets; Properly operates telephone equipment to transfer or place calls on hold; Provides professional and courteous customer service; Triages telephone calls from customers and/or patients; Provides basic-level education and information on therapeutic ...