Help Desk Specialist

Zachery Piper Solutions is seeking a Help Desk Specialist to support a DoD program that isfully funded through 2028, supporting the Department of the Navy program based in Kansas City, MO. The Help Desk Specialist provides end‑user technical support across a large enterprise environment. It’s an excellent opportunity for someone looking to build their IT career and gain exposure within the Intelligence Community. The role will begin on a night‑shift schedule, with the option to move to other shifts after the first few months depending on candidate preference.

ACTIVE SECRET CLEARANCE AND COMPTIA SECURITY+ REQUIRED

Primary Responsibilities:

• Provide technical assistance for laptops, desktops, printers, mobile devices, and other network‑connected equipment

• Troubleshoot issues related to connectivity, operating systems, Microsoft/Office applications, and VTC systems

• Collaborate with employees and ...