Helpdesk Associate-Senior Service Desk Associate

NTT DATA Services · bengaluru, karnataka, India

Location
bengaluru
Job Type
Full-time
Posted
July 14, 2026

Job Description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Associate-Senior Service Desk Associate to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

 Service Desk Associate  English

India - All day work from office

Competitive Salary & Benefits

Role Overview

The Service Desk Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolve user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilitie...

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