Helpdesk Executive

GoIntegra facility management · Chennai, Tamil Nadu, India

Location
Chennai
Job Type
Full-time
Posted
June 06, 2026

Job Description

Job Description
  • Handle incoming calls, emails, and walk-in queries from residents/clients
  • Log complaints and service requests in the system
  • Coordinate with maintenance and technical teams for issue resolution
  • Track and follow up on open tickets until closure
  • Maintain proper records and documentation
  • Ensure timely communication with clients
  • Escalate unresolved issues to senior management


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