Job Description
Skills
IT Support Engineer (L1/L2)
📍 Location: Chandigarh, India (On-site)
💼 Experience: 2–5 Years
🕒 Employment Type: Full-Time
About Cogniter Technologies
Cogniter Technologies is looking for a proactive and customer-focused IT Support Engineer (L1/L2) to join our growing IT team. We are seeking a technology enthusiast with strong troubleshooting skills and hands-on experience in desktop support, hardware, software, networking, and Microsoft technologies.
In this role, you will provide first and second-level technical support, ensure the smooth operation of the organization's IT infrastructure, and contribute to delivering a secure, reliable, and efficient IT environment.
Key Responsibilities
L1 Support
Respond to technical support requests via phone, email, chat, and ticketing systems.<...
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