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Hootsuite Implementation Manager

Convosphere · London, England, United Kingdom

Location
London
Job Type
Full-time
Posted
June 03, 2026

Job Description

We are seeking an experienced Hootsuite Implementation Manager to own the client relationship and oversee delivery of new client implementations. This role combines client-facing consultancy, project management, and quality oversight, working closely with Implementation Specialists who deliver the hands-on configuration.

You will be responsible for ensuring implementations are delivered on time, to scope, and with a high-quality client experience.

What you will do

Client Management & Discovery

  • Act as the primary point of contact for new implementation clients
  • Lead requirements review meetings to confirm client needs, objectives, and scope
  • Translate business requirements into clear delivery briefs for implementation specialists

    • Project Management

  • Own the end-to-end implementation plan, timelines, and milestones
  • Coordinate and oversee one or more Implementation Specialists
  • Manage risk...

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