Hotel Room Sales Manager

Job Responsibilities:-

1. Be a spokesperson in terms of professionalism through proper grooming, conduct and ability to present the hotel or serviced residence product and services effectively.
2. Day-to-day sales activities include telemarketing, sales calls, hotel / serviced residence visits, entertainment, virtual presentations etc.
3. Be familiar and effective in the sales process: create rapport, ask open questions, follow up, anticipate and manage expectations, advise conflicts, overcome objections, closing and obtain post-feedback.
4. Acquire new sales leads / prospects and establish new accounts to grow account / client base.
5. Foster and develop relationship with existing clients and customers to maintain loyalty.
6. Manage leads and enquiries and provide suitable solutions promptly.
7. Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system...