Job Description
Housing Officer
£14.35 per hour
Belfast
Monday to Friday
This is a key Administrative role and we will be looking people who can work on their own initiative, can demonstrate an ability to be motivated, have strong written and verbal communication skills, are compassionate, have a drive to support our customers and able to take responsibility for accurate and timely completion of tasks.
Main duties will include using our telephony system to answer calls, using our Board app to triage and allocate work, Monitoring of main inboxes, written responses to customers from the inboxes, using initiative to set up and maintain
databases, outbound calls to customers to gather information for assessment, and other ad hoc duties.
Years Experience-1-5 Years
Five Gcses including Maths and English C and above
Additional Requirements:
Management of performance measures in order to underst...