Hub Operations and Customer Service

Job Description

**Inventory & Stock Management & Order Management & Timely Billing**

+ Ensure zero stock variance by maintaining accurate inventory records, including batch-level tracking & monitor and manage expiry and damaged stock, ensuring timely removal to prevent financial loss.
+ Ensure Turnaround Time (TAT) compliance for order processing, from receipt to delivery. Oversee order-to-invoice, dispatch-to-delivery, and reconciliation of stock at order levels.
+ Coordinate stock reconciliation with channel partners and logistics providers (3PL/4PL).
+ Monitor special transactions like sample orders and ensure timely execution & responsible and accountable for all sales and consignment order execution in JDE Oracle /IWOS and other CE-related tools. Responsible for timely surgery billing, ensuring accurate processing and compliance with relevant regulations. Overseeing the replenishment of surgical inventory, coordinating with supply chain planning teams to...