Hybrid Customer Experience Leader: Journeys & Insights

A global employee benefits provider is seeking a Customer Experience Expert in Lima. You will enhance customer and agent experiences, manage customer journey mapping, and continue improving processes. Ideal candidates will have over 3 years of experience, a BA, and preferably an MBA. Join a multicultural team that embraces innovation, diversity, and a focus on wellbeing. This role encourages personal development and offers a hybrid work model.
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