Hybrid Helpdesk Support Engineer — Gov Projects & AWS Bonus

SCIENTEC CONSULTING PTE. LTD. is seeking a motivated HelpDesk Support Engineer to join our dynamic operations and support team. You will log, track, and manage tickets through resolution, ensuring SLAs are met and user satisfaction remains high.

You will work in a hybrid environment, troubleshoot across platforms such as Salesforce, Jira, Slack, and Tableau, and collaborate with L2/AMS teams to deliver timely solutions and maintain knowledge base articles.