Hybrid Operations Support Specialist Toronto Kitchener

Elevate marketplace operations with a hybrid role as an Operations Support Specialist in Toronto. Optimize health metrics and partner support in an energetic, data‑driven workplace.

Key Responsibilities

• Monitor operational metrics to maintain marketplace health
• Support high‑value restaurant partners with escalated issues
• Identify and improve onboarding and delivery processes
• Analyze data using tools like Excel and SQL
• Collaborate with Sales, Product, and Marketing teams

Requirements

• 1–3 years in operations, logistics, or consulting
• Bachelor’s degree in Business, Economics, or a related field
• Advanced Microsoft Excel/Google Sheets proficiency
• Basic SQL knowledge preferred
• Robust communication skills for partner interactions, drive operational efficiency and support partners effectively in this Toronto‑based role.