Hybrid Sales Process Specialist in Toronto

Embrace a hybrid role as a Sales Process Specialist with UL Solutions, located in the Toronto office. Engage with customers to optimize the post-sales experience for Testing, Inspection and Certification (TIC) products and services.
You will coordinate activities post-sale to ensure clients are successfully meeting their certification needs. Your role involves building trust, addressing technical issues, and facilitating communication between clients and UL personnel. Your contributions will play a key role in renewals and expansion strategies.
Key Responsibilities:
• Ensure customer adoption of TIC requirements effectively
• Act as a single point of contact for ongoing support
• Manage and resolve technical and product issues
• Collaborate with internal teams for effective problem-solving
• Provide strategic insights to account managers for renewals
Requirements:
• High school diploma is a must
• At least 2 years in Customer Service or Inside Sales
• S...