Icelandic Customer Service Representative

Location: Barcelona, Spain
Languages: Icelandic & English

We are currently hiring Customer Service Representatives to join an international team supporting one of the world's leading online travel platforms. This role focuses on delivering exceptional customer service and ensuring a positive experience for customers throughout their booking journey.

This is an excellent opportunity to build your customer service career while working in a dynamic and multicultural environment in Barcelona.

What You Will Do

• Support customers via phone, email, and chat in Icelandic and English
• Assist with booking-related inquiries and account support
• Resolve customer concerns and provide effective solutions
• Escalate complex cases when required
• Deliver a professional and positive customer experience

Requirements

• Icelandic communication skills required (C1 level or above)...