Location
portsmouth
Job Type
Full-time
Posted
June 28, 2026
Job Description
Overview
REFERENCE: TSLZH0303
LOCATION: Portsmouth
JOB TITLE: ICT Technician
SALARY: Generous salary structure and leave allowance
WORKING HOURS: Full time 37.5 hours per week – 8:30am – 4:30pm Monday – Friday
THE COMPANY: We are currently working with a leading co-educational school located in the historic heart of Portsmouth.
THE ROLE: The role of the ICT Technician is to provide efficient, friendly and reliable first line support to all users of the school computer systems.
Responsibilities
- Ensuring that all calls for assistance are answered on a timely basis either by phone, email or attendance on site
- Ensuring that requests not solved are escalated to a Senior Technician and/or to the Head of ICT Services if necessary in a timely manner
- Maintaining communication with customers during the life of a support call
- Ensuring that the status of the call is updated on the ...