Inbound Call Center Agent — Customer Care Pro

A leading Business Process Management company is looking for a Call Center Agent in Durban. The role focuses on delivering excellent customer service by understanding customer needs and efficiently addressing high-volume inquiries. Candidates should have at least 12 months of experience in a customer service role, particularly in a contact center environment. This position offers opportunities for professional growth and aims to enhance customer retention and satisfaction through quality service delivery while adhering to company policies.
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