Job Description
We are looking for an energetic and results-oriented Online Client Advisor, who will play a key role in increasing our profitability and sales revenue by delivering a luxury sales experience managing the interactions via phone, chat, email and through all the new remote devices. The Online Client Advisor serves as the first point of contact for clients seeking guidance on products and services. This role requires a blend of wellness knowledge and customer caring skills. This role is responsible for sales based on a multi-segment approach, responsible for understanding the client's wellness goals, recommending suitable products or services, addressing concerns, and ensuring a personalized, supportive remote shopping experience. They track client progress, provide motivational support, and adjust recommendations based on feedback. Additionally, they are adept at using digital communication tools and maintain up-to-date knowledge of the latest trends in fitness and wellness. Their goal...