Insurance Operations Analyst

Troo · Taguig, Metro Manila, Philippines

Location
Taguig
Job Type
Full-time
Posted
June 06, 2026

Job Description

Your role

Insurance Operations Analyst

As Insurance Operations Analyst, you'll be the point of contact of customers, handling concerns, inquiries, policy related requests and complaints. You're expected to address all customer concerns within agreed service level, including administration of necessary/requested adjustments in the customer policies based on existing terms, conditions and guidelines applicable to the policy.

Are you the one we're looking for?

  • You must love helping people—You're authentic, bold and charismatic when handling customer concerns, and you ensure that all are addressed within the agreed service level. 
  • You're great at engaging customers—You take the extra mile to build sustainable customer ties with trust, through open and interactive communication.
  • You're born to find solutions—You come up with efficient fixes and alternatives within the time limits. A...
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