Job Description
Responsibilities:
Supervise and manage the Intake Coordinator(s), providing training, and support. Ensure the Intake team consistently meets quality standards and client service goals. Assist in the development of protocols and procedures for intake processes, ensuring efficiency, accuracy, and compliance with HIPAA regulations. Hold daily team meetings to review progress, address challenges, and maintain open communication. Ensure the Intake Coordinator team provides compassionate, efficient, and accurate service to all incoming patients. Develop and implement strategies to ensure patients receive timely communication and support throughout the intake and enrollment process. Ensure compliance with HIPAA and privacy laws in handling all sensitive client data, including financial and medical information. Oversee the process of assigning clients to the appropriate therapists based on insurance, location, spe...