Location
, metro manila, philippines
Job Type
Full-time
Posted
May 24, 2026
Job Description
Position
Intercom Specialist (iGaming Platform)
Number of hours: TBA
Schedule: EST
Key Responsibilities
- Set up, manage, and optimize Intercom for customer support, onboarding, and engagement
- Design and implement automated workflows, chatbots, and messaging campaigns
- Segment users and create targeted messaging strategies based on behavior and lifecycle stages
- Monitor and improve customer support performance (response time, resolution rate, CSAT)
- Collaborate with product, marketing, and support teams to align communication strategies
- Create and maintain help center articles and in-app guidance
- Analyze Intercom data and generate insights to improve user experience and retention
- Integrate Intercom with other tools (CRM, analytics, payment systems, etc.)
- Ensure compliance with iGaming regulations and responsible gaming messaging
Requirement...
Ready to Apply?
Submit your application for Intercom Specialist (iGaming Platform) at Rippedboxstation
Apply Now