Job Description
Design Manager | Lead Interior Design Teams
Are you a design leader who thrives on driving performance, mentoring teams, and delivering exceptional customer experiences?
We’re looking for a Design Manager to lead a team of designers at our showroom. This is a high-impact leadership role where design excellence meets revenue ownership, requiring strong team leadership, customer management, and project funnel oversight to ensure predictable business outcomes.
What You’ll Own
● Lead, coach, and mentor a team of Architects & Interior Designers.
● Manage the project funnel effectively, ensuring smooth movement of projects from order booking through to production readiness.
● Co-own designer conversion metrics with the Sales Manager.
● Ensure a consistent 9+/10 NPS (Net Promoter Score) through exceptional customer experience.
● Handle key customer interactions and escalations, ...