IT Application Support Manager

AXA Group · Makati City, Metro Manila, Philippines

Location
Makati City
Job Type
FULL_TIME
Posted
June 04, 2026

Job Description

Main Purpose of the Job:

  • Coordinate with teams and resolve all complex application and system issues.

  • Design and maintain expertise in flow of application process and systems related to company.

  • Administer and resolve applications issues, provide updates and perform root cause analysis.

  • Plan execute books and implement applications and configuration change procedures to ensure optimal quality assurance for all applications.

  • Develop, sustain and evaluate delegated business processes and related applications.

  • Supervise all alerts related to application and system procedures and provide services proactively.

  • Maintain good professional relationships with counterparts of Operation and customer support departments.

  • Perform root cause assessment and debug all issues on availability of applications.

  • Coordinate with dep...

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