IT Asset and Knowledge Management Consultant (On prem/Cloud)

Position Overview

The ITSM team ensures BCS ITIL processes are operationally relevant and optimized with sufficient controls, providing Technology Teams with a framework to operate and deliver IT services to our customers. The Asset and Knowledge Management Lead will be required to track the full life cycle of all IT assets and build up the knowledge base through proper workflow and documentation within the company. The incumbent will manage the commissioning, maintenance and disposition of IT assets using industry processes and tools, ensure the business has an accurate view of the company’s technology estate and optimize resources.

Key Responsibilities

• Project Manage key IT asset related projects.
• Establish and lead the enterprise-wide IT Asset Management strategy, covering hardware, software, cloud, and SaaS assets.
• Ensure compliance with MAS regulations, cybersecurity policies, and internal governance rela...