Job Description
Job Summary
We are seeking an IT Help Desk professional for a Contract/Temporary opportunity in San Juan, PR. This role is ideal for a proactive technical support specialist with hands-on Level 1 troubleshooting experience and the ability to support users across hardware, software, telecommunications, business systems, and remote access environments.
The IT Help Desk position plays an important role in keeping daily technology operations running smoothly in a professional, service-focused environment. This opportunity offers exposure to a broad IT support setting, including workstation support, mobile devices, VoIP systems, remote user support, monitoring tools, asset management, and disaster recovery preparedness.
Candidates who enjoy solving technical problems, communicating clearly with end users, and working as part of a responsive technology team will be well aligned for this role. The environment values teamwork, accountability, timely issue resoluti...