IT Help Desk

SEBENZA LLC, · Tallahassee, Florida, United States

Location
Tallahassee
Job Type
Full-time
Posted
June 07, 2026

Job Description

Are you passionate about helping people solve technical problems and keeping systems running smoothly? We're looking for a Client Technologies Technician to be the friendly, knowledgeable front line of an IT Help Desk supporting a fast-paced professional environment.

This role is perfect for someone who enjoys troubleshooting, working directly with users, and being the go-to resource when technology challenges arise.

As a Client Technologies Technician, you'll serve as the first point of contact for IT support, delivering prompt, professional assistance while ensuring systems and users stay productive.

Key responsibilities include:

  • Answering, documenting, and triaging help desk requests via phone, email, and chat
  • Resolving common issues such as password resets, account unlocks, and connectivity problems
  • Managing user accounts, access rights, and deactivati...

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