Location
, selangor, malaysia
Job Type
Full-time
Posted
June 05, 2026
Job Description
Responsibilities
- Interact with customers and provide prompt assistance to address their needs.
- Gather customer information, analyze symptoms, and diagnose technical issues.
- Follow up with customers and schedule call backs when necessary to ensure issue resolution.
Job Qualifications
- Minimum 1 year of experience in IT Helpdesk support.
- Proficient in spreadsheets and word processing software .
- Strong knowledge of Microsoft Windows operating systems.
- Experience working with network environments in a professional setting.
- Familiarity with other operating systems (Linux, macOS) is preferred.
- Hands-on experience with server administration (Windows or macOS) is an advantage.
- Ability to troubleshoot hardware and software issues effectively.
- Fresh graduates with a strong technical ba...