IT Onsite Engineer (Entry Level) - Hardware / Software / wm

12 Months Contract (Renewable based on performance)
Entry level is welcome as training is provided
Responsibilities: To provide IT hardware service and support on desktops, laptops for end users and corporate customers
Provide timely update to customers on service appointment, service status till closure of the services incidents.
Ensure proper parts handling and movement within the team during transit to customers.
Support and troubleshooting which includes diagnosis of hardware and software failures or problem.
Install Operation system, firmware, and bios.
Handles and manages end-user from end to end.
Handling, resolving, and keeping track of assigned cases through ticketing system.
Work closely with dispatchers, leads and supervisor to ensure all jobs are completed and closed timely.
Attend new product training via Web based training.
Requirements: Minimum 'O' levels holders.
Possesses basic hardware and software knowledge.
Must be willing to t...