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IT Operations Supervisor

Kitco Metals Inc · Montreal, Quebec, Canada

Location
Montreal
Job Type
Full-Time
Posted
March 23, 2026

Job Description

PURPOSE

We are seeking an experienced IT Operations Supervisor to lead our IT Operations team supporting both infrastructure and application environment.


This role requires a hands-on leader who can manage mission-critical systems and ensure high availability in fast-paced environments where uptime and response times are essential.


KEY RESPONSIBILITIES AND ACCOUNTABILITIES


The responsibilities of this position include, but are not limited to the following:

  • Lead and supervise the IT Operations team responsible for both infrastructure and application support.

  • Ensure high availability, reliability, and performance of mission-critical systems.

  • Act as a hands-on technical leader, actively participating in troubleshooting, incident management, and operational improvements.

  • Manage and coordinate incident response, root cause analysis, and service restoration to minimize downtime.

  • Overs...

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