Job Description
Job: IT Ops Support Analyst VII
Duration: 9+ Months
Location: Spring, TX.
Job Description:
• Manage telecom expense and contract management practices for telco based voice, data, and cellular services as well as telecom lifecycle vendor management
• Responsible for managing complex billing, multi million dollars budget management, Internal customer management.
• Responsible for wireless, data, and voice optimizations, vendor contract analysis, benchmarks wireless rates, ensures quality control, and performs periodic inventory management
• Manage and support global billing process from multiple telco vendors
• Measure, monitor and analyse telco carriers performance against established Service Level Agreements and Key Performance Indicators
• Manage and monitor TEM vendor performance to defined SLA’s
• Manage and maintain accurate records of mobility, ...