Job Description
Executive Summary
Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.
We are seeking a proactive and detail-oriented IT Program Engineer / IT Infrastructure Support to provide support to project requests and IT infrastructure.
Key Responsibilities
- Handle L1 operations & support duties
- Manage service delivery for applications, servers, and network infrastructure.
- Assist in troubleshooting and providing technical support for IT infrastructure related issues
- Support and respond to user project / cha...
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