IT Service 2nd Level Support (Banking), hibrido

UST · Madrid, Community of Madrid, Spain

Location
Madrid
Job Type
Indefinido
Posted
July 15, 2026

Job Description

IT Service 2nd Level Support (Banking)
We are still looking for the very Top Talent and we would be delighted if you were to join our team!

More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35,000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

What we look for?
We are looking for an IT Service 2nd Level Support Specialist (Banking Experience) to join our team. This role is key in ensuring stability and performance across critical banking systems, acting as the main escalation point for complex technical issues.

Location: Hybrid in Madrid (3x2)

Key Responsibilities:

- Act as the primary technical escalation point for 1st line support and automated monitoring
- Investigate and resolve complex incidents such a...

Ready to Apply?

Submit your application for IT Service 2nd Level Support (Banking), hibrido at UST

Apply Now