IT Service Desk Analyst - First-Line Support

A leading recruitment firm in Metro Manila seeks a dedicated IT Support Specialist to provide first-line support and manage service requests effectively. The ideal candidate will have a Bachelor's degree in Computer Science or Information Technology with at least 5 years of experience in IT service desk roles. Key responsibilities include resolving IT-related issues, maintaining documentation, and assisting in user training. This position offers an opportunity to collaborate with other IT teams to enhance service delivery.
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