IT Support Analyst with 1st and 2nd Level Support

Nexus · London, England, United Kingdom

Location

London

Job Type

Temporary

Posted

June 24, 2026

Job Description

Job Description
IT Support Analyst with 1st and 2nd Level Support

We are looking for IT Support Analyst with 1st and 2nd Level experience cloud infrastructure (Saas) endpoint management (Intune) administrator, networking, azure and Office 365 hands-on support administrator.

This role would require a service-oriented attitude, excellent verbal and written skills and a high focus on the quality of work towards end user support.

Key Responsibilities / Accountabilities
Troubleshoot, diagnose issues affecting both Mac and Windows end point devices.
End User Support and IT service desk ticketing ownership.
Proficient with M365 and associated components.
 Azure administration and service troubleshooting.
Intune (device setup enrolment and configuration).
MS Teams configuration and troubleshooting. 
Outlook (OWA) and local app setup, configuration and troubleshooting. 
    

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