Job Description
The role
supports the IT Manager with all IT projects, efficient day-to-day running of the business, customer support and business growth. This is more than just a job – it’s a chance to grow your career in a dynamic, collaborative, and people-first workplace.
Key Responsibilities
Provide Level 1–2 technical support for desktops, laptops, printers, mobile devices, and other end-user equipment. Troubleshoot and resolve escalated incidents relating to Windows, macOS, Office 365, and business applications. Provide network support on LAN’s and Routers Support Microsoft 365 services including Azure AD, Exchange Online, SharePoint Online, and OneDrive. Perform routine administration of Windows and Linux servers, including patching, monitoring, backups, and maintenance tasks. Support device and application management through Microsoft Intune Adhere to security best practices including MFA, pa...