Location
Nashville, Tennessee
Job Type
Full-time
Posted
May 04, 2026
Job Description
The Role
Team Structure
This is a hands-on help desk role with a clear path to grow into systems, projects, and higher-level IT work.
You’ll be the first person clients talk to when something breaks, and you’ll take ownership of getting it resolved.
This role is a good fit if you:
- Enjoy figuring out root causes (not just quick fixes)
- Like clean systems, documentation, and doing things right
- Want to grow beyond help desk into real IT responsibility
You’ll work directly with a small, experienced team and get exposure to Microsoft 365, security tools, networking, and real business environments.
We’re looking for someone who wants to build real IT skills over time, not just close tickets.
Team Structure
We’re a small, two-person technical team today. That means:
- You’ll work closely with experienced leadership, not layers of management
- You’ll h...