Location
Remote
Job Type
Full-time
Posted
June 09, 2026
Job Description
Duties & Responsibilities
- Provide technical support for desktops, laptops, mobile devices, printers, and peripheral equipment.
- Troubleshoot and resolve hardware, software, operating system, and application-related issues.
- Manage the full endpoint lifecycle, including device deployment, maintenance, upgrades, and offboarding.
- Support Windows 10/11 environments and Microsoft 365 applications and services.
- Administer and support Active Directory, Azure Active Directory, Group Policy, DNS, and DHCP.
- Support Exchange Online, Teams, SharePoint, and OneDrive environments.
- Assist with endpoint management platforms and device policy administration.
- Diagnose and resolve VPN, Wi‑Fi, LAN, and WAN connectivity issues.
- Perform workstation builds, rebuilds, and hardware refresh projects.
- Implement and maintain endpoint security controls, patching, and access management processes.
- Provide tech...