ITSM Process Manager: Incident & Problem Oversight

A leading bank in the Americas is seeking a Process Manager to oversee the Incident and Problem Management processes in Toronto. This role entails ensuring alignment with governance regulations, leading process analysis, and implementing improvements. Suitable candidates should have experience in software development or related fields and be fluent in English and Spanish. The bank offers a competitive rewards program, a commitment to diversity, and opportunities for community engagement.
#J-18808-Ljbffr