Location
pasig
Job Type
Full-time
Posted
June 04, 2026
Job Description
Responsibilities
- Provide exceptional customer service by handling inbound and outbound calls.
- Assist customers with inquiries related to banking operations and services.
- Document customer interactions accurately in the system.
- Resolve customer complaints with a focus on customer satisfaction.
- Collaborate with team members to enhance service delivery.
Requirements
- Educational Qualifications: Bachelor's degree in a relevant field preferred.
- Experience Level: 02 years of experience or no experience required.
- Skills and Competencies: Strong communication skills, both verbal and written.
- Skills and Competencies: Ability to work in a fast-paced environment.
- Qualities and Traits: Customer-oriented mindset with problem-solving abilities.
- Skills and Competencies: Knowledge of bank operations and services is a plus.