Location
, , philippines
Job Type
Full-time
Posted
June 04, 2026
Job Description
Seller Success & Relationship Management
- Serve as the main contact for assigned sellers, including senior stakeholders.
- Build long‑term, trust‑based relationships with sellers and stay responsive, even beyond standard work hours if needed.
- Drive seller engagement, retention, and satisfaction.
Operational & Performance Support
- Ensure smooth onboarding and FBS compliance.
- Monitor inventory and replenishment; prevent stockouts.
- Address billing, reconciliation, and value‑added service (VAS) concerns.
- Coordinate with internal teams (e.g., warehouse, logistics, finance) to resolve seller issues.
Growth & Business Insight
- Analyze data to identify growth opportunities and risks.
- Build action plans to increase ADO (Average Daily Orders) and expand assortment.
- Support campaigns and initiatives with category and marketing teams.
- Conduct performance re...