Key Account Specialist I

AIT Worldwide Logistics · Secaucus, New Jersey, United States

Location

Secaucus

Job Type

Regular Full-Time

Posted

June 29, 2026

Job Description

 
  Overview 
 ​​The  Key Account Specialist I  will be responsible for a multitude of global operational duties including quoting, tracking & tracing, vendor/agent relations, problem resolution, and high-level customer service. Special expertise and experience in international air operations, QMS compliance, ocean service liaison and report generation.​
 
   Responsibilities  
 Act as the primary contact for designated customers and responsible for the outcome of assigned projects including customer service, tracking, routing, problem resolution, vendor compliance and customer interaction
 Tracking and tracing shipments on a daily basis. Track overhead shipments daily and route accordingly. Maintain notes and correct status codes in AIT’s systems for all shipments assigned. Work closely with customer service teammates to provide thorough turnover to ensure complete coverage for customers during nights and weekends...
        

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