Key Holder Role at Kiehl’s Since 1851

Step into the Keyholder role at Kiehl’s Since 1851 in New York City and play a crucial part in team success while delivering exceptional customer experiences.
As a Keyholder, you will support the Store Manager to enhance sales while sharing your extensive product knowledge with customers. Your focus will be on maximizing sales through effective engagement and providing expert beauty advice. Maintain the store’s high standards of cleanliness and presentation, representing Kiehl’s commitment to quality.
Key Responsibilities:
• Provide outstanding customer service to enhance satisfaction
• Employ sales strategies based on product knowledge
• Oversee daily operations at the point of sale
• Handle customer complaints and enforce policies
• Maintain merchandising excellence and store appearance
Requirements:
• Retail experience, preferably in cosmetics
• Keyholder experience preferred
• Excellent communication and customer service skills
• Willing to work ...