Location
taguig
Job Type
Full-time
Posted
May 28, 2026
Job Description
Overview
Taguig City, Metro Manila, Philippines. Hybrid full-time position in Customer Experience – KYC / KYB.
Location: Taguig City, Metro Manila, Philippines. Employment: Full-time. Work arrangement: Hybrid.
Responsibilities
- Manage day-to-day e-KYC and KYB verification processes, handling hundreds of customer and business onboarding submissions daily.
- Conduct thorough CDD/EDD on both retail and business accounts, ensuring completeness, accuracy, and compliance with internal and regulatory policies.
- Assess and assign risk levels to customers and business entities, escalating suspicious or high-risk cases for further review.
- Own the onboarding experience from a compliance lens, helping streamline and improve workflows for faster and safer customer activation.
- Support the development and enforcement of internal KYC/KYB policies and procedures, ensuring operational consistency and regulatory alignment.