L1 SOC Analyst - 100% Remote

Role Description

We are looking for a L1 SOC Analyst to contribute to a project with one of our global customers in the cybersecurity field.

Responsibilities

• Analytical thinking abilities; adhere to playbooks with variations where standard steps may not apply.
• Utilize tools such as Palo Alto XSOAR, Palo Alto XDR, ProofPoint, Microsoft tools, and ServiceNow (SNOW) to triage and investigate incidents.
• Handle requests from users and resolve incidents as false positives when possible.

Tools & Platforms

• Palo Alto XSOAR – CDC-like platform to handle incidents.
• Palo Alto XDR – Search queries to determine whether a user’s device is compromised or a false positive.
• ProofPoint – Primary source of incident data.
• Microsoft – Gather critical information for incident assessment.
• ServiceNow (SNOW) – Platform for handling user requests and incident closure.